Refund policy

Bench & Blaze — Return & Refund Policy

Last updated: October 20, 2026

At Bench & Blaze, we want you to feel confident shopping with us. We offer a 30-day return window for eligible purchases.

30-Day Returns

You may request a return within 30 days of receiving your order.

To qualify for a standard return, merchandise must be unused, unworn, and in its original condition, with original tags, accessories, and packaging where applicable.

To start a return, contact us at stuntin10776@gmail.com with your order number and reason for the return.

Please do not ship merchandise back without first contacting us and receiving return instructions. Products may need to be returned directly to the supplier that fulfilled your order.

Return Shipping

For returns due to a change of mind, incorrect size selection, or personal preference, customers are generally responsible for return shipping costs unless we agree otherwise.

If an item arrives damaged, defective, or incorrect, contact us so we can arrange an appropriate resolution, including return shipping where required.

Any applicable return shipping charges will be disclosed before you proceed with the return.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery.

If your order arrives damaged, defective, or incorrect, contact us as soon as possible with your order number, a description of the problem, and photographs when available.

We will work with you and our suppliers to resolve the issue through a replacement, repair, refund, or another appropriate remedy.

Non-Returnable Items

Certain products may be excluded from change-of-mind returns for hygiene, safety, or other legitimate reasons, including opened food products, used personal-care items, and certain customized products.

Any product-specific restrictions will be disclosed before purchase where applicable.

These exceptions do not limit your rights under applicable consumer protection laws.

Exchanges

To request an exchange, contact us before returning your merchandise.

Exchanges depend on product availability and eligibility. If a direct exchange is unavailable, we may arrange a return and refund so you can place a new order.